Businesses use employee monitoring software for a variety of reasons. This advanced technology optimizes business performance by identifying and improving unproductive work processes, to improve employee performance and engagement. By monitoring and analyzing employee activity, enterprises can boost workforce productivity and become more efficient.
Unfortunately, sometimes the line between privacy and productivity can get blurred. If not used responsibly, employee monitoring software may intrude on your employees’ private details, such banking information and passwords. The risk of micromanaging is also real when put in the wrong hands. Read on to find out ways you can track your employees’ progress without infringing on their privacy.
1. Turn Off Screenshots
Some monitoring software, such as Workpuls, comes with a screenshot function that automatically captures periodic screenshots to capture employee activity.
Nobody wants to work in conditions where management is constantly micromanaging their employees. So, consider turning off the screenshot function to give your staff a sense of privacy.
Don’t just turn them off, but inform your employees that they aren’t being used. This will help give your team certainty about what is and isn’t being captured. This focus on communication lets them understand that the monitoring software is for their productivity and not for intruding on their personal affairs.
2. Don’t Monitor Private Apps
It’s common for employees to use their company computers for private or personal reasons. It would be unrealistic to expect otherwise.
Sometimes your workers may use their computers for private use during break time, such as checking their social media, replying to messages, or even carrying out online banking.
Monitoring software is built to keep track of all staff activity so, by default, it will capture all computer activity. However, you can use flexible settings to exclude private apps like social media, banking and communication apps from monitoring.
Excluding private apps reaffirms to your employees that monitoring is for the sole purpose of understanding and improving work performance. Not spying. Again, communication plays a big role, too. Inform employees of the apps that won’t be monitored to assure them their private information won’t be monitored.
3. Give Employees Access To Their Data
Trust is an essential factor in every relationship, especially one between an employer and their employees.
To establish trust, you need to be transparent, and you can do this by giving your workers access to their data that monitoring software captures.
First and foremost, giving employees access to their monitoring data shows you are capturing it purely for analytical reasons and not to snoop on them. Second, it helps them grow professionally by understanding their performance more deeply.
Employee monitoring software like Workpuls allows your staff to easily login into the system and access their data. By giving them this access, you promote transparency and employee confidence at the workplace, subsequently boosting productivity.
Your staff will work better and more efficiently when they understand the processes and can see the results.
4. Don’t Promote And Fire Solely Based On Data
Monitoring software plays a huge role in measuring productivity. A tool like Workpuls allows you to measure individual and team performance, time management, attendance, and app and website usage.
With these insights, you can gain a detailed picture of individual performance. It puts you in a better position to carry out employee evaluations and appraisals. But while monitoring software gives valuable information about individual performance, don’t solely rely on it when making decisions on promotions and firings.
The reason for this is that data tells a compelling story, but not the whole story.
Various factors come into play when promoting and hiring that go beyond the details in your data.
For example, monitoring software won’t necessarily reveal employee conduct and behavior at the workplace. Nor the effectiveness of soft skills, or if employees are going out of their way to be an exceptional team member. All important factors in staffing decision making.
So, yes, use data to help inform your promotions and hiring decisions. But not in isolation.
Adopt A Privacy-First Mindset
Monitoring software can be a controversial topic in the workplace, especially with privacy concerns. Fortunately, with flexible modern tools, there’s a way to carry out employee tracking without intruding on your employees’ personal matters.
To monitor productivity without compromising privacy, adopt a privacy-first mindset with the tips above. And foster a culture of transparency by communicating with your team how you will use monitoring software, allowing them to provide feedback along the way.